Privacy Policy
Effective date: 5 January 2026
1. Data Controller
Company name: Provenance Auctions Kft. (hereinafter: “Service Provider”)
Registered seat: 1119 Budapest, Andor utca 21/C. Ground floor, Door 1
Company registration number: 01-09-358756
VAT number: 27953004-1-43
E-mail: info@provenanceauctions.eu
2. Purpose of this Privacy Policy
This Privacy Policy describes the processing of personal data by the Data Controller in connection with the operation of its webshop, in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and applicable Hungarian laws.
3. Categories of Data Processed
3.1. Order-related data
- name
- billing and shipping address
- e-mail address
- phone number
- company name (if applicable)
- VAT number (for businesses)
3.2. Technical data
- IP address
- browser type
- date and time of visit
- cookies (see Section 12)
3.3. Payment data
- The Data Controller does not store card details. Payments are processed via external service providers.
4. Purpose and Legal Basis of Processing
Contract performance (order, delivery) – Art. 6(1)(b) GDPR
Invoicing and accounting – Art. 6(1)(c) GDPR
Communication – Art. 6(1)(b) GDPR
Legal claims – Art. 6(1)(f) GDPR
Website operation – Art. 6(1)(f) GDPR
Marketing (if applicable) – Art. 6(1)(a) GDPR
5. Data Retention
- Accounting data: 8 years
- Contractual data: 5 years
- Marketing consent: until withdrawal
- Technical data: up to 1 year
6. Data Processors and Transfers
6.1. Shipping providers
- courier services (e.g. FedEx, GLS, DPD, MPL, etc.)
6.2. Payment providers
- PayPal
- banks
- Wise
6.3. IT providers
- hosting provider
- web developers
Data are transferred only to the extent necessary.
7. International Data Transfers
Where data are transferred to third countries (e.g. PayPal), appropriate safeguards are applied (e.g. adequacy decisions or standard contractual clauses).
8. Data Subject Rights
Data subjects have the right to:
- access their data
- request rectification
- request erasure
- request restriction
- object to processing
- data portability
Requests may be submitted to: info@provenanceauctions.eu
9. Remedies
Complaints may be filed with:
Hungarian National Authority for Data Protection and Freedom of Information (NAIH) Address: 1055 Budapest, Falk Miksa utca 9-11 Website: www.naih.hu
Judicial remedies are also available.
10. Data Security
The Data Controller applies appropriate technical and organizational measures, including:
- SSL encryption
- access control
- regular backups
11. Automated Decision-Making
No automated decision-making or profiling is carried out.
12. Cookies
The website uses cookies for:
- operation
- improving user experience
- statistics
Users may manage cookies via browser settings.
13. Contact
Personal data provided via e-mail are processed solely for responding to inquiries.
14. Amendments
The Data Controller reserves the right to amend this Policy. Changes take effect upon publication.
Place and date: Budapest, 5 January 2026